AI Sales & Support Assistant for Shopify Stores

Generic chatbots don't know your Shopify catalog. NimbleBiz.ai connects directly — reading products, variants, inventory, and orders — so every answer is accurate and every recommendation is a sale waiting to happen.

The Problem

Shopify stores install generic chatbots that don't know the catalog, guess at availability, and can't handle order lookups. The result: frustrated shoppers, lost sales, and support tickets the bot can't actually close.

How NimbleBiz.ai Solves It

NimbleBiz.ai is purpose-built for Shopify. One-click install reads your products, variants, inventory, orders, and customer data — so the AI answers accurately, recommends using live stock, recovers carts, and handles "where's my order?" tickets end-to-end.

How It Works

1
Install from the Shopify App Store

One click — NimbleBiz syncs your catalog, inventory, and order data.

2
Configure voice and goals

Pick brand voice, recommendation rules, and conversion goals (cart recovery, upsell, support).

3
Go live

Storefront chat widget plus WhatsApp + Instagram — fully synced to your Shopify data.

What You Get

Live Shopify catalog and inventory sync
Order tracking and lookup
Cart abandonment recovery via WhatsApp
Product recommendations from live data
Discount code handling
Return/exchange initiation

See It in Action

A real example of how NimbleBiz.ai handles this use case.

Hey, order #1042 — where is it?

Order #1042 shipped Tuesday via DHL, tracking XG-88217. It's currently in transit and expected Friday. Here's live tracking: [link]. Anything else?

Actually I want to add to it — do you have the matching hat in black?

The Midnight Bucket Hat in black is in stock (7 left). Since #1042 hasn't delivered yet, I can't merge shipments, but I can apply a 10% returning-customer code. Here's checkout: [link with discount].

The Impact

30%+

lift in cart recovery

15%+

increase in AOV with smart upsells

70%

of "where's my order" tickets deflected

Frequently Asked Questions

How do I install it on Shopify?+

Install from the Shopify App Store with one click. NimbleBiz automatically syncs your products, orders, and customer data — no developer needed.

Does it work with Shopify Plus?+

Yes. NimbleBiz supports Shopify Plus features including B2B catalogs, multi-currency, and multi-storefront.

Can it handle returns and exchanges?+

Yes. The AI can initiate returns per your policy, generate return labels, and offer exchanges or store credit as configured.

Does it integrate with Klaviyo and other marketing tools?+

Yes. Conversation events and captured leads can flow to Klaviyo, Omnisend, and Postscript for follow-up email/SMS sequences.

Ready to try it for your business?

Set up your AI sales agent in minutes. No credit card required.