Customer Support
85%
tickets resolved by AI
- Cut first-response time from hours to seconds
- Handle 10× the volume with the same team
- Deflect repetitive FAQs across WhatsApp, Instagram & web
AI-Native Chat & Voice Sales OS14 days free trial
NeverMissaLead.
OnWhatsApp,Instagram,Facebook,YourWebsite,oraPhoneCall.
NimbleBiz qualifies every inbound lead across chat and voice, scores intent with NBScore, syncs to your CRM, and responds in 100+ languages — automatically, 24/7.
Chat & voice — WhatsApp, IG, FB, web, phoneNBScore lead scoring + CRM syncAI inbound & outbound calls100+ languages · 24/7
WhatsApp Cart Recovery· WhatsApp
NimbleBiz AIOnline · Replies instantly
Hi Ananya! Noticed you left a kurta set in your cart — still interested?
7:18 PM ✓✓Yeah, debating the size.
7:18 PMThe M fits like a medium Zara. Use NIMBLE10 for 10% off if you check out in the next hour.
7:18 PM ✓✓Ok grabbing it now!
7:18 PMOrder Placed
Order #A4821 confirmed · ₹2,340 · Delivery by Fri.
7:18 PM ✓✓Cart recovered · ₹2,340
Shopify · Auto-nudged via WhatsApp
Trusted by growing businesses
WHERE LEADS LEAK
Four problems every business running ads faces. One platform fixes all of them.
Missed calls, slow chat replies, unscored leads, and a bot that doesn't speak your customer's language. These aren't separate problems — they're the same problem: your revenue conversations aren't being handled.
VoiceBroken Today
Missed calls are missed revenue
Customers call. No one picks up. They call a competitor. Every unanswered call after 6pm — or during a busy Monday — is a lead you paid for and lost.
STAT
62% of calls to small businesses go unanswered. Of those, 85% don't call back.
Chat ChannelsBroken Today
Leads go cold in the first 5 minutes
Instagram DMs, WhatsApp enquiries, Meta ad clicks — they all demand an instant reply. Your team can't be in four channels at once. So leads wait. And leads that wait don't convert.
STAT
Responding after 5 minutes drops lead conversion by 80%. Most businesses reply in hours.
QualificationBroken Today
Your best leads look the same as tyre-kickers
Without a scoring system, your sales team chases every enquiry equally — spending the same time on a serious buyer as on someone just browsing. The serious buyers don't get the urgency they deserve.
STAT
Only 25% of inbound leads are sales-ready. Without scoring, reps waste 75% of their time on the rest.
MultilingualBroken Today
Customers reply in Hindi. Your bot replies in English.
Most chatbots are English-first. In India, Southeast Asia, and the Middle East, your customers message in their own language. A bot that doesn't understand them — or replies in the wrong language — loses them immediately.
STAT
70% of India's internet users are more comfortable in their regional language than in English.
NimbleBiz is the only platform that solves all four — one AI agent for voice calls, chat channels, lead scoring, and multilingual conversations, all from one place.
THE AI SALES OPERATING SYSTEM
From first message to booked deal — handled for you.
One AI agent runs your whole top-of-funnel: capture, qualify, score, follow up, and call. You wake up to qualified, ready-to-close leads — not a pile of unread messages.
01
Captures every incoming lead
The moment someone messages on WhatsApp, Instagram, Facebook or your website, your AI agent replies in seconds — day or night. No lead waits, none slip through.
02
Asks the right questions
It naturally gathers exactly the details you need — budget, timeline, requirement, location — without a rigid form. Conversational, not an interrogation.
03
Scores intent & qualifies
Every lead gets an intent score from the conversation, so hot, ready-to-buy leads rise to the top and tyre-kickers don't eat your time.
04
Re-engages quiet leads across a 3-channel ladder
If a lead goes quiet, a configurable retargeting ladder kicks in automatically: WhatsApp free-form while the 24-hour window is open → approved WhatsApp template when it closes → outbound AI voice call if still no response. Each channel tried in sequence. No lead abandoned without a real attempt.
05
Places an AI phone call when it matters
For high-intent leads — or when chat channels are exhausted — the AI places a natural-sounding outbound call in the lead's language. Call outcomes feed back into retargeting state: converted leads stop the sequence, unreachable ones continue the ladder.
06
Speaks your customer's language
Hindi, Hinglish, Tamil, Telugu, Arabic, Spanish and 100+ more — on chat and on calls. Every customer is handled fluently in the language they're comfortable in.
Built for scale
Solopreneur or enterprise — the same agent handles thousands of concurrent conversations across text and voice without adding headcount. Spikes from a campaign or ad blitz? It just absorbs the volume.
EVERY CHANNEL YOUR CUSTOMER USES
One agent. Five channels. Every lead captured.
Your customers reach out on WhatsApp, Instagram, Facebook, your website, and the phone. NimbleBiz answers on all five — with the same AI agent, the same knowledge base, and a unified inbox your team works from.
Meta Partner
Official Meta Business API. AI qualification, bulk campaigns, broadcasts. No ban risk.
DMs + Ads
DM automation, comment-to-chat, story reply flows. Lead capture from every ad format.
Lead Ads
Facebook Messenger
Meta lead ad reply in under 30 seconds. Chatbot flows + seamless human handoff.
24/7
Website Chat
Embeddable widget. AI answers 24/7. Qualifies visitors, books demos, routes to team.
New
Voice — Inbound & Outbound
Answers every call. Follows up Meta ad leads by phone. Hindi, English, 100+ languages.
One inbox for all five channels
Every channel feeds into the same unified inbox. Your team sees all conversations — chat messages and voice call transcripts — in one place, with full context on every lead regardless of where they came from.
NBSCORE — LEAD SCORING BY NIMBLEBIZ
Know which leads are worth your time. Before your team touches them.
NBScore reads every conversation in real time and produces a 0–100 score built from 6 dimensions. Not keyword tags. Not flow-branch labels. A real score from real conversation data — so your best closers work the hottest leads first.
The 6 scoring dimensions
01
Intent
How clearly the lead has expressed buying intent — question specificity, direct signals, conversation direction.
02
Urgency
Timeline signals — specific dates, phrases like 'need this by Friday', pacing of messages.
03
Engagement
Conversation depth — messages sent, whether questions were answered, response speed.
04
Data Captured
Completeness of Captured Details — budget, timeline, service type, and custom fields your business requires.
05
Deal Size
Scale indicators — team size, order quantities, budget ranges, any signal of a larger opportunity.
06
Scope Fit
Whether the lead is asking about what your business actually offers — matched against your knowledge base.
NBScore
LIVE SCORINGLead
Arjun Mehta
Real Estate Enquiry · WhatsApp
Composite Score
82
/ 100
HIGH
Intent
0.81
Urgency
0.74
Engagement
0.88
Data Captured
0.67
Deal Size
0.79
Scope Fit
0.92
Action taken
Routed to: Senior Closer · Notified via Slack
Synced to HubSpot · CRM updated
Illustrative lead score — values are representative
Not keyword tags. Not flow branches. A real score.
WATI and AiSensy let you label leads based on which chatbot flow they went down. NBScore reads the full conversation — what the lead actually said, how they engaged, what they shared — and weights it across 6 dimensions. It's the difference between a label and a number.
See NimbleBiz in action
Watch how the AI agent captures, qualifies, and converts leads across chat and voice — WhatsApp, Instagram, Facebook, your website, and phone calls.
HOW NIMBLEBIZ WORKS
One AI agent for capture, qualification, scoring, calls & follow-up.
NimbleBiz runs your full inbound journey: replies to every lead, asks the right questions, scores intent, follows up across channels, places AI phone calls when it counts, and syncs outcomes back to your CRM — all multilingual, and at any volume.
Customer Support
AI Knowledge Base
Train your AI on your website, docs & FAQs. Instant, accurate answers 24/7.
100+ Languages — India, SEA & Europe
Hindi, Tamil, Telugu, Bengali, Marathi, Bahasa Indonesia, Bahasa Melayu, Thai, Vietnamese, Tagalog, Spanish, French, German, Italian, Portuguese, Dutch, Polish, Arabic & more — auto-detects the customer's language.
Human Handoff
Seamlessly escalate complex queries to your team with full chat context.
24×7 Availability
Never miss a ping. Reply instantly — even at 2 AM.
Lead Capture & Qualification
AI-Driven Flows
Qualify leads with smart, natural conversations — not rigid forms.
Instant Meta Ads Reply
Respond to Facebook & Instagram lead ads in under 30 seconds — 80% higher conversion.
Intent Scoring & CRM Sync
Scores every lead's buying intent from the conversation, then tags and pushes the hot ones to HubSpot, Zoho, Salesforce & Google Sheets.
AI Voice Follow-Up Calls
For high-intent leads, the agent places a natural-sounding phone call to qualify further or book the meeting.
Appointment Booking
Calendar Sync
Customers book slots in chat. Auto-synced to Google Calendar, Calendly & Outlook.
Smart Reminders
Automated WhatsApp & SMS reminders cut no-shows by up to 60%.
Reschedule in Chat
No back-and-forth. Customers reschedule or cancel with a single message.
Multi-Staff Routing
Route bookings to the right doctor, trainer, or agent based on service & availability.
Sales & Growth
WhatsApp Bulk Messaging
Send personalized campaigns, offers & launches to thousands — official WhatsApp Business API.
Abandoned Cart Recovery
Auto-nudge Shopify & WooCommerce drop-offs on WhatsApp. Recover up to 20% of lost revenue.
Automated Follow-Ups
Re-engage cold leads with drip sequences — without lifting a finger.
Analytics & Insights
Track conversions, response times, ROI & agent performance in real time.
Built on a platform that scales with you
Omnichannel Inbox
One inbox for WhatsApp, Instagram, Messenger & website chat.
Unlimited Volume — Chat & Voice
Handle 1 or 10,000 conversations in parallel across text and phone — no extra staff, no dropped leads at peak.
No-Code AI Builder
Build, train & launch your AI agent in minutes — zero coding required.
Enterprise-Grade Security
End-to-end encryption, GDPR-ready, hosted on Indian servers.
Why NimbleBiz.ai
The only platform that does all of this in one agent
WATI does WhatsApp. Bolna does voice. AiSensy does campaigns. NimbleBiz does all five channels, in one agent, with real-time lead scoring and CRM sync — and it speaks your customer's language.
Live today
Voice and chat — one agent, one knowledge base
The AI that answers your WhatsApp messages is the same AI that picks up your phone calls. One knowledge base. One inbox. No context lost between channels. The only platform where a lead can start on Instagram, follow up on WhatsApp, and get a callback — all handled by the same agent.
ExploreLive today
NBScore — real-time lead scoring from conversation data
Not tags. Not flow labels. NBScore reads every conversation and produces a 0–100 score across 6 dimensions — intent, urgency, engagement, data captured, deal size, and scope fit. Your sales team works the highest-scoring leads first. Your time goes where it converts.
ExploreLive today
5 channels native — not WhatsApp with add-ons
WhatsApp, Instagram, Facebook Messenger, website chat, and voice calls — all built natively, not bolted on. Every channel feeds the same unified inbox. Every lead gets the same AI agent, the same response quality, and the same scoring.
ExploreLive today
3-channel retargeting ladder — WhatsApp → template → voice call
When a lead goes quiet, NimbleBiz doesn't give up. A configurable ladder re-engages automatically: free-form WhatsApp while the 24-hour window is open, an approved template when it closes, then an outbound AI voice call. No competitor combines all three in a single retargeting flow.
ExploreProven Results
The ROI of AI support, leads, bookings & sales.
Businesses using NimbleBiz.ai reply faster, convert more leads, recover lost revenue, and save on headcount — and they can prove it. Every conversation is tracked across channels, every lead is attributed to its CPL/CPS source, and every WhatsApp campaign reports live delivery and reply analytics.
< 30s
Average response time
vs. 6+ hours manual
3×
Higher lead conversion
reply in under 5 minutes
20%
Abandoned carts recovered
on Shopify & WooCommerce
70%
Saved on support costs
automate repetitive tickets
Outcomes across every pillar
Capture & Qualify
3×
more qualified leads
- Capture & reply to every lead in seconds — 80% higher conversion
- Intent-score and qualify automatically — hot leads rise to the top
- AI phone calls + omnichannel follow-up until they convert
Appointments
60%
fewer no-shows
- Customers book slots in chat — no back-and-forth
- Auto-reminders cut cancellations dramatically
- Route bookings to the right doctor, trainer or agent
Sales & Growth
+30%
revenue uplift
- Recover up to 20% of abandoned carts on WhatsApp
- Bulk campaigns via WhatsApp Business API
- Re-engage cold leads with automated drip follow-ups
1,200+
Businesses automated
10M+
Chats & calls handled
100+
Languages on chat & voice
99.9%
Uptime guaranteed
See these results for your business
Free 14-day trial · No credit card · Setup in minutes
Built for Your Use Case
From ecommerce cart recovery to real-estate inquiries, NimbleBiz.ai is tuned to the workflows that actually drive your revenue. Pick a use case and see how it works.
Launch in 3 Operational Steps
No rebuild required. NimbleBiz plugs into your existing channels and stack, then starts converting inbound traffic into qualified, trackable outcomes.
01
Connect Channels
Connect WhatsApp, Instagram, Facebook Messenger, and website chat in one workspace.
02
Train Business Context
Upload your website, product info, FAQs, and workflows so responses stay accurate and on-brand.
03
Automate + Handoff
Go live with AI handling first-touch, qualification, reminders, and human handoff when needed.
Our Mission
AI that runs your entire customer conversation — so you can run your business.
Voice + Chat
5 Channels
NBScore
100+ Languages
NimbleBiz.ai is built by Ashtayah Labs to fix how businesses across India, Southeast Asia and Europe handle customer conversations — where every unanswered WhatsApp ping, missed Instagram DM, and unconfirmed booking is lost revenue. Replies in Hindi, English, Bahasa Indonesia, Bahasa Melayu, Thai, Vietnamese, Tagalog, Spanish, French, German, Italian, Portuguese, Dutch, Polish, Arabic and 100+ more.
We've combined deep AI expertise with the four things every business actually needs — customer support, lead capture, appointment booking, and sales follow-up — into one AI assistant that works 24/7 across WhatsApp, Instagram, Messenger, and your website.
From ecommerce stores and clinics to agencies and SaaS teams — 1,200+ businesses trust NimbleBiz.ai to reply instantly, qualify leads, book appointments, and recover revenue they'd otherwise lose. In the last 12 months alone, our customers have tracked over ₹120 Cr in attributed revenue and sent 8M+ WhatsApp campaign messages with live delivery analytics.
1,200+
Businesses served
100+
Languages supported
10M+
Conversations handled
See it in Action
Interact with our AI bot right now. Ask questions or book a demo directly through the chat.
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