AI for Retail & E-commerce — Sell on WhatsApp
Shoppers abandon, ask "is this in stock," click on Instagram ads at midnight. NimbleBiz.ai sells through all of it — with cart recovery, product Q&A, and bulk WhatsApp campaigns.
The Problem
70% of carts are abandoned. DMs asking "will this fit" get buried until the hot moment passes. And bulk WhatsApp campaigns are either unofficial (ban-risk) or blind (no analytics).
How NimbleBiz.ai Solves It
An AI sales agent connected to your store that recovers carts on WhatsApp, answers product questions with live inventory, and lets you run personalized WhatsApp campaigns with live analytics.
Key Capabilities
Abandoned → personalized message → discount → checkout link.
Agent pulls current price, variant availability, delivery time per pincode.
Personalized campaigns with live delivered / read / purchased analytics.
Generate checkout links in chat; full order tracking back to the conversation.
How It Works
Shopify, WooCommerce, custom — one-click integration.
Agent reads products, variants, pricing, and policies automatically.
Cart recovery flows, product Q&A, WhatsApp campaigns with conversion tracking.
See It in Action
A real example of how NimbleBiz.ai handles this.
Hi Priya — the blue kurta you saved is 20% off until tomorrow. Checkout: nimble.shop/c/p2391. Shall I hold it?
Size M please.
Size M is in stock — reserved for 2 hours at ₹1,399 after discount. Ready to check out?
The Impact
18%
Cart recovery rate
4×
Conversion on WhatsApp vs email
30%
Lift in repeat purchase from campaigns
Built into the platform
The NimbleBiz advantage
Every NimbleBiz page — agent, solution, industry, or platform — runs on the same differentiated stack.
Voice and chat — one agent, one knowledge base
The AI that answers your WhatsApp messages is the same AI that picks up your phone calls. One knowledge base. One inbox. No context lost between channels. The only platform where a lead can start on Instagram, follow up on WhatsApp, and get a callback — all handled by the same agent.
ExploreNBScore — real-time lead scoring from conversation data
Not tags. Not flow labels. NBScore reads every conversation and produces a 0–100 score across 6 dimensions — intent, urgency, engagement, data captured, deal size, and scope fit. Your sales team works the highest-scoring leads first. Your time goes where it converts.
Explore5 channels native — not WhatsApp with add-ons
WhatsApp, Instagram, Facebook Messenger, website chat, and voice calls — all built natively, not bolted on. Every channel feeds the same unified inbox. Every lead gets the same AI agent, the same response quality, and the same scoring.
Explore3-channel retargeting ladder — WhatsApp → template → voice call
When a lead goes quiet, NimbleBiz doesn't give up. A configurable ladder re-engages automatically: free-form WhatsApp while the 24-hour window is open, an approved template when it closes, then an outbound AI voice call. No competitor combines all three in a single retargeting flow.
ExploreFrequently Asked Questions
Shopify or WooCommerce?+
Both, plus custom stores via REST API.
Can it handle variants?+
Yes — sizes, colors, materials, and variant-specific inventory and pricing.
How does cart recovery work?+
We detect cart abandonment, wait your configured delay, and send a personalized WhatsApp message with the product and a checkout link.
Do you support COD?+
Yes — Cash on Delivery flows with verification on WhatsApp to reduce RTO.
Ready to try it for your business?
Set up in minutes. No credit card required.